Managing Directors: Manfred Säck, Klaus Nolde
Kornharpener Strasse 111
44791 Bochum| Germany
PHONE: +49 (0)234 / 3696640
Amtsgericht Bochum: HRB 15677
Steuer (Tax) Nr.: 306/5866/0982
UST-ID (VAT)-Nr.: DE301659536
Online dispute resolution (ODR) is a branch of dispute resolution which uses technology to facilitate the resolution of disputes between parties. It primarily involves negotiation, mediation or arbitration, or a combination of all three. In this respect it is often seen as being the online equivalent of alternative dispute resolution (ADR). However, ODR can also augment these traditional means of resolving disputes by applying innovative techniques and online technologies to the process.