Imprint

SUNOBO GmbH
Managing Directors: Manfred Säck, Klaus Nolde

Kornharpener Strasse 111
44791 Bochum| Germany

PHONE: +49 (0)234 / 3696642

Amtsgericht Bochum: HRB 15677

Steuer (Tax) Nr.: 306/5866/0982

UST-ID (VAT)-Nr.: DE301659536

support@incase.eu

Online dispute resolution (ODR) is a branch of dispute resolution which uses technology to facilitate the resolution of disputes between parties. It primarily involves negotiation, mediation or arbitration, or a combination of all three. In this respect it is often seen as being the online equivalent of alternative dispute resolution (ADR). However, ODR can also augment these traditional means of resolving disputes by applying innovative techniques and online technologies to the process.

Link: ec.europa.eu/consumers/odr/